Privacy Policy

‍Last updated: 26 June 2026
This Privacy Policy explains how personal data is collected, used and protected when you visit pampucet.it, in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable Italian data protection laws.

1. Data Controller
The Data Controller is:
Pampucet retreat & hospitality srl
Sede legale Via Ottavio Assarotti 10 - 10122 Torino
Email: contact@pampucet.it

‍2. Personal Data We Collect
While using this website, we may collect the following categories of personal data:
- identification and contact details voluntarily provided by you (such as your name, email address and telephone number);
- information relating to enquiries about stays, private events, seminars, workshops or retreats (including the number of guests, requested dates, length of stay and any additional requests);
- technical browsing data (such as IP address, browser type, device information, operating system and usage data);
- data collected through cookies and analytics tools, where your consent is required.

3. Purpose of Processing
Your personal data may be processed for the following purposes:
- responding to enquiries submitted through the contact forms;
- preparing personalised quotations for private stays, events and experiences;
- managing communications relating to stays, seminars, workshops, retreats and events;
- organising and managing participation in events for which you have registered;
- complying with legal obligations;
- improving the website and analysing its performance through analytics tools, where your consent has been provided.
The website presents Pampucet, its accommodation and the experiences it offers, including private stays, exclusive events, seminars, retreats and workshops.
Requests for accommodation are managed directly by the Data Controller through the contact forms available on the website. For certain seminars and events, the website may redirect you to Luma, an external platform used to manage registrations and, where applicable, payments. In such cases, the processing of personal data carried out through Luma is governed by Luma's own Privacy Policy.

4. Legal Basis for Processing
Personal data is processed on the basis of one or more of the following legal grounds:
- taking steps at your request prior to entering into a contract (such as responding to enquiries, providing quotations or processing registrations);
- performance of a contract or measures related to participation in stays or events;
- your consent, where required (for example, for analytics and marketing cookies);
- the legitimate interest of the Data Controller in ensuring the security and proper functioning of the website;compliance with legal obligations.

5. How We Process Your Data
Personal data is processed using electronic and digital tools, applying appropriate technical and organisational measures to ensure its security, confidentiality and integrity.

6. Data Retention
Personal data collected through the contact forms is retained only for as long as necessary to process your request and thereafter for the period required by applicable law or to protect the legitimate interests of the Data Controller. Data collected through cookies is retained in accordance with the retention periods established by the respective service providers and described in the Cookie Policy.

7. Data Recipients
For the purposes described above, personal data may be processed by service providers that support the operation of the website, including:
- Webflow (website hosting and website platform);
- Google Analytics;
- Meta Pixel;
- Google Maps;
- Google Fonts;
- Iubenda (cookie consent management);
- Luma, for the management of registrations to events that users voluntarily choose to attend.
These providers process personal data either as data processors or as independent data controllers, depending on their respective roles and privacy policies.

8. International Data Transfers
Some of the services used by this website may involve the transfer of personal data to countries outside the European Economic Area (EEA).Where such transfers occur, they are carried out in accordance with the safeguards required by the GDPR, including the European Commission's Standard Contractual Clauses or other legally recognised transfer mechanisms.

9. Your Rights
Under the GDPR, you have the right to:
- access your personal data;
- request correction of inaccurate data;request deletion of your data;
- request restriction of processing;object to processing;
- request data portability;
- withdraw your consent at any time, where processing is based on consent.
Requests relating to your personal data may be sent to:
contact@pampucet.it
‍You also have the right to lodge a complaint with the competent data protection supervisory authority.

10. Cookies
This website uses technical cookies that are necessary for its operation and, subject to your consent where required, analytics and marketing cookies.Cookie consent is managed through Iubenda.
For further information, please refer to our Cookie Policy.